You are assured that you will always get the best available rate when you book directly with Inn of the Rockies. Book your stay using our website reservation channel or directly through the hotel. If within 24 hours of making your reservation, you find a lower rate for the same room type and reservation dates, submit proof of the lower rate to firstname.lastname@example.org once confirmed, we will match the rate plus provide you with a 15% discount on your stay.
- Upon receipt of proof of the lower rate and verification by Inn of the Rockies we will notify you within 24 hours of the results. The lower rate must still be available at the time of the claim. Upon notification the decision is final.
- The lower rate must be available to the general public and be able to be confirmed by Inn of the Rockies.
- Inn of the Rockies will not charge a cancellation fee. Nor will they be held responsible for any costs or fees incurred as a result of cancellation of a reservation made through a third party.
- The comparison of the rates must be in Canadian Dollars and are net of all taxes, levies and fees associated with the room rate.
- To receive the guarantee the lower rate must apply to the entire scheduled stay.
- Any rate differences that can be attributed to currency fluctuations and / or differences in exchange rates are not included in the guarantee. Greystone Residential Management Corp. may deny claims where the difference between the rates is less than $5.00
Our guarantee does not apply to the following rate types:
- Rates that are not available to the public, this includes negotiated corporate or group rates.
- Negotiated package rates that include the room and any other activities.
- Any package or group rates that extend the length of stay.
- Rates negotiated for any extended stay exceeding 7 nights.